ALL SHOES ARE MADE TO ORDER IN THE USA, therefore requiring a two to three week time allowance from order date of order to shipping. This includes orders with up to four pairs. Email notification will be sent upon the shipping of product.
Myanatech.com offers FREE ground shipping on all orders delivered within the continental United States. All orders will be shipped Fed-Ex Ground, which usually takes 4-14 days for destinations in the USA. We also ship priority mail via the US Postal Office to PO and APO/FPO boxes for no additional charge. A charge of $10 for shipping will be added to orders with delivery to Alaska, Hawaii, and Puerto Rico. A charge of $15 will be added to orders with delivery to Canada.
You may exchange or return your unworn shoes. Shoes must be in original shoe box with a copy of the receipt or email confirmation and received within 30 days from the day you the customer received it. A return authorization number is required. Shipping on a non-sale exchange is still free. However, if the item is returned or an exchange is necessary, a $20.00 fee will be applied to the order. ($20.00 restocking fee per item will apply on returns received after 30 days) We will not accept returns after 45 days. Please refer to sale item brand section for more information about sale items. There are NO EXCEPTIONS! DEFECTIVE SHOES WILL BE REPAIRED or REPLACED.
All items carry a six month warranty, from date item is received. If worn shoes are returned, an exchange or a credit will be issued only after inspection for defects. If the item is defective, we will refund the shipping cost. All returns need to be accompanied with a RETURN AUTHORIZATION NUMBER (RA# MUST BE BE NOTED AND VISIBLE ON OUTSIDE OF PACKAGE ). This can be obtained by emailing your request. Please include: name, address, phone number, receipt of purchase, noted defect and mail it to :
C/O WEB SALES
2821 E, CENTURY BLVD. SOUTH GATE, CA 90280
All returns must be pre-paid. No CODís. We are not responsible for lost, damaged, or stolen merchandise. For your protection, when sending back shoes we recommend you insure them.
We are committed to safeguarding your privacy online. Our policy at myanatech,com is to honor the privacy of any information you provide while ordering online. Your information will be used only for the purpose of filing your order. We will not sell your personal information to third parties. We may occasionally use the e-mail you supply us to send information regarding sales, product updates, specials, etc. pertaining to this website. Upon your request we will remove you from our mailing list. Also, our policy is to contact our customers via email regarding backorders, questions on billing, sizing, etc. This is in response to customer suggestion. We hope you understand
We understand your concerns over internet security. Because we share your concerns, our site provides advanced security for your online purchases. We have a secure server and provide a secure ordering environment. This means that you can enter via SSL to assure maximum security of all data. All material, including pictures, in this web site is protected by U.S.A. Federal Copyright law. It may not be reprinted in any form of any web site explicit permission for myanatech.com.